Rithum experienced a minor incident on May 29, 2026 affecting Brands - Orders Management (Brands - Orders Management), lasting 4h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Brands - Orders Management (Brands - Orders Management)
Update timeline
- investigating May 29, 2026, 01:33 PM UTC
Our Engineering team is currently investigating delays importing and updating orders from Amazon Dropship. We have contacted Amazon Dropship and are awaiting additional information. An update will be posted as soon as additional information becomes available.
- investigating May 29, 2026, 02:28 PM UTC
The issue remains active. We’re in contact with Amazon Dropship and will share updates here as more information becomes available.
- resolved May 29, 2026, 05:52 PM UTC
This issue has been resolved. All orders are importing and updating normally. No additional client action is required.