Rithum experienced a minor incident on May 21, 2026 affecting Brands - Product Management (Brands - Product Management), lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Brands - Product Management (Brands - Product Management)
Update timeline
- investigating May 21, 2026, 08:46 AM UTC
We are currently experiencing delays processing imports/exports. Our engineering team is actively investigating and we will provide an update as more information is available.
- investigating May 21, 2026, 09:48 AM UTC
The root cause of this issue has been resolved and we are currently processing the backlog of data. This alert will be updated as more information is available.
- resolved May 21, 2026, 10:18 AM UTC
This issue has been resolved. All new product updates are processing normally.