Rithum is currently experiencing a minor incident affecting DSCO - Reporting (DSCO - Reporting) and OrderStream - Insights (OrderStream - Insights) and 1 more component, which began 13h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified May 08, 2026, 02:21 PM UTC
Please be advised that some reports within Rithum's Dsco platform may be unavailable at this time due to a 3rd party vendor's service degradation. We are working to mitigate the situation and we will provide you with an update as promptly as possible. Please view the link...
- identified May 08, 2026, 03:25 PM UTC
Please be advised that some reports and Insights data within Rithum's Dsco platform may be unavailable at this time due to a 3rd party vendor's service degradation. We are working to mitigate the situation and we will provide you with an update as promptly as possible. ...
- identified May 08, 2026, 05:47 PM UTC
Please be advised that the issue communicated to you earlier, regarding some reports and Insights data within Rithum's Dsco platform potentially being unavailable due to a 3rd party vendor's service degradation, is ongoing but systems are showing early signs of recovery. Our 3rd party...
- identified May 08, 2026, 07:38 PM UTC
Please be advised that the issue communicated to you earlier, regarding Insights data within Rithum's Dsco platform potentially being unavailable due to a 3rd party vendor's service degradation, is resolved at this time. Insights is available and data is up to date. Some reports...
- identified May 08, 2026, 10:13 PM UTC
Please be advised that the issue communicated to you earlier, regarding some reports generated in Rithum's Dsco platform Reports page that may contain stale data, is ongoing at this time. We continuing to work through a backlog of Dsco reporting data events and we will provide an update...