Risotto incident

Slack incident resulting in duplicate Risotto tickets being created

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Ongoing since 04:28 PM UTC, affecting Agent.

investigating Nov 11, 2026, 04:28 PM UTC

An ongoing Slack incident (https://slack-status.com/2026-11/b8bb993128ac94f5) is resulting in Risotto seeing multiple copies of threads opened in Slack channels, causing duplicate Risotto tickets to appear for the same request. We are investigating.

Started
Nov 11, 2026, 04:28 PM UTC
Resolved
Ongoing
Duration
● 1h 21m
Detected by Pingoru
Nov 11, 2026, 04:28 PM UTC

Affected components

Agent

Update timeline

  1. investigating Nov 11, 2026, 04:28 PM UTC

    An ongoing Slack incident (https://slack-status.com/2026-11/b8bb993128ac94f5) is resulting in Risotto seeing multiple copies of threads opened in Slack channels, causing duplicate Risotto tickets to appear for the same request. We are investigating.

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