Rippling Outage History
Rippling is up right nowPingoru has recorded 51 incidents for Rippling: 47 in the last 12 months and 15 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 7 of 720 (1%) |
| May 2026 | 6 | 11 of 744 (2%) |
| June 2026 | 4 | 8 of 720 (1%) |
| July 2026 | 6 | 15 of 744 (2%) |
| August 2026 | 4 | 4 of 744 (1%) |
| September 2026 | 5 | 25 of 720 (4%) |
| October 2026 | 3 | 28 of 586 (5%) |
Incidents, newest first
Notice April 21, 2026 Partial admins blocked from completing hiring flow at the Documents step 2h 47m
Started Apr 21, 2026, 06:01 PM UTC· resolved Apr 21, 2026, 08:48 PM UTC
- identified Apr 21, 2026, 06:01 PM UTC
Partial admins are blocked from completing the hiring flow due to a permissions error at the 'send documents' step. The root cause has been identified and a fix should be rolled out in about 1 hour.
- resolved Apr 21, 2026, 08:48 PM UTC
The issue has been resolved
Notice April 16, 2026 Google Workspace integration features unavailable 4h 10m Single Sign-on (SSO), Workflow Studio, Authentication, Notifications and 1 more
Started Apr 16, 2026, 06:52 PM UTC· resolved Apr 16, 2026, 11:02 PM UTC
- identified Apr 16, 2026, 06:52 PM UTC
Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.
- identified Apr 16, 2026, 07:36 PM UTC
The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.
- identified Apr 16, 2026, 07:46 PM UTC
Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable
- resolved Apr 16, 2026, 11:02 PM UTC
The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.
Major March 24, 2026 Data features degraded 1h 23m
Started Mar 24, 2026, 11:18 PM UTC· resolved Mar 25, 2026, 12:42 AM UTC
- identified Mar 24, 2026, 11:18 PM UTC
Systems underlying Rippling Data features (Reports, Transformations, AI assistant deep data answers) are currently degraded. The team has identified the issue and is implementing a fix.
- monitoring Mar 25, 2026, 12:33 AM UTC
Services are recovered. We are continuing to monitor to ensure no further degradation.
- resolved Mar 25, 2026, 12:42 AM UTC
This incident has been resolved.
Minor March 8, 2026 Issues logging into Rippling 3h 28m Rippling App
Started Mar 08, 2026, 02:41 PM UTC· resolved Mar 08, 2026, 06:10 PM UTC
- identified Mar 08, 2026, 02:41 PM UTC
Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.
- investigating Mar 08, 2026, 03:00 PM UTC
We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.
- investigating Mar 08, 2026, 03:09 PM UTC
The impact has been mitigated, with app access operational again
- monitoring Mar 08, 2026, 03:20 PM UTC
We added a database index and have mitigated the issue
- resolved Mar 08, 2026, 06:10 PM UTC
This incident has been resolved.
Minor February 2, 2026 Slowness across Rippling 52m Rippling App
Started Feb 02, 2026, 02:52 PM UTC· resolved Feb 02, 2026, 03:44 PM UTC
- identified Feb 02, 2026, 02:52 PM UTC
We are addressing an issue causing slowness across Rippling services
- monitoring Feb 02, 2026, 03:14 PM UTC
We have implemented a fix to scale up pods and are seeing services begin to recover. We are monitoring the impact.
- resolved Feb 02, 2026, 03:44 PM UTC
This incident has been resolved.
Major January 26, 2026 Issue with automatic agent installation after MDM enrollment 1d 5h
Started Jan 26, 2026, 07:30 PM UTC· resolved Jan 28, 2026, 12:30 AM UTC
- resolved Jan 28, 2026, 11:55 PM UTC
On the morning of Jan 26, we saw cases where the Rippling agent did not automatically install after MDM enrollment. We found the root cause and fixed the issue. It is now resolved.
Minor January 20, 2026 Search issues 30m Rippling App
Started Jan 20, 2026, 05:07 PM UTC· resolved Jan 20, 2026, 05:37 PM UTC
- investigating Jan 20, 2026, 05:07 PM UTC
We are investigating issues where search functionality is timing out, resulting in errors
- monitoring Jan 20, 2026, 05:29 PM UTC
A fix has been implemented and search functionality is working properly
- resolved Jan 20, 2026, 05:37 PM UTC
This incident has been resolved.
Minor January 19, 2026 Issues loading reports 11h 33m Rippling App
Started Jan 19, 2026, 05:34 PM UTC· resolved Jan 20, 2026, 05:08 AM UTC
- investigating Jan 19, 2026, 05:34 PM UTC
We are currently investigating this issue.
- monitoring Jan 19, 2026, 06:59 PM UTC
The incident was due to feature flags failing and routing to a prior version of the Reports application. The issue has been mitigated, and we are monitoring the behavior.
- resolved Jan 20, 2026, 05:08 AM UTC
This incident has been resolved.
Major January 15, 2026 Issues approving timecards and loading schedules 2h 23m Rippling App
Started Jan 15, 2026, 03:50 PM UTC· resolved Jan 15, 2026, 06:13 PM UTC
- investigating Jan 15, 2026, 03:50 PM UTC
We are currently investigating this issue.
- investigating Jan 15, 2026, 03:50 PM UTC
We are continuing to investigate this issue.
- monitoring Jan 15, 2026, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 06:13 PM UTC
This incident has been resolved.
Major January 14, 2026 Degraded performance in Payroll 3h 19m Rippling App
Started Jan 14, 2026, 08:54 PM UTC· resolved Jan 15, 2026, 12:13 AM UTC
- investigating Jan 14, 2026, 08:54 PM UTC
We are currently experiencing degraded performance in our Payroll application. We are investigating this issue.
- monitoring Jan 14, 2026, 11:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 12:13 AM UTC
This incident has been resolved.
Critical December 16, 2025 General service degradation 3h 48m Rippling App
Started Dec 16, 2025, 06:47 PM UTC· resolved Dec 16, 2025, 10:35 PM UTC
- investigating Dec 16, 2025, 06:47 PM UTC
We are currently investigating this issue.
- monitoring Dec 16, 2025, 07:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 16, 2025, 10:35 PM UTC
This incident has been resolved.
Minor December 1, 2025 Issues loading Rippling 1h 32m Rippling App
Started Dec 01, 2025, 05:57 PM UTC· resolved Dec 01, 2025, 07:30 PM UTC
- investigating Dec 01, 2025, 05:57 PM UTC
We are investigating issues accessing the Rippling app
- monitoring Dec 01, 2025, 06:16 PM UTC
The Rippling app is operational again. We are monitoring health.
- resolved Dec 02, 2025, 01:44 AM UTC
This incident has been resolved
Critical November 24, 2025 Issues using job codes and dimensions in Time and Attendance and Payroll 12h 11m
Started Nov 24, 2025, 08:13 PM UTC· resolved Nov 25, 2025, 08:25 AM UTC
- investigating Nov 24, 2025, 08:13 PM UTC
We are currently investigating this issue.
- identified Nov 24, 2025, 08:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 24, 2025, 08:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 25, 2025, 08:25 AM UTC
This incident has been resolved.
Minor November 21, 2025 Time & Attendance app loading issues 2d 5h Rippling App
Started Nov 21, 2025, 07:53 PM UTC· resolved Nov 24, 2025, 01:29 AM UTC
- investigating Nov 21, 2025, 07:53 PM UTC
We are investigating issues that are preventing users from loading the Time & Attendance app
- investigating Nov 21, 2025, 08:06 PM UTC
Access to Time & Attendance has recovered. We are continuing to investigate to address the root cause.
- monitoring Nov 22, 2025, 03:52 AM UTC
We have identified the root causes and continue to monitor the health
- resolved Nov 24, 2025, 01:29 AM UTC
This incident has been resolved.
Critical November 18, 2025 Login outage 3h 52m Authentication
Started Nov 18, 2025, 01:38 PM UTC· resolved Nov 18, 2025, 05:30 PM UTC
- investigating Nov 18, 2025, 01:38 PM UTC
Rippling customers are unable to login due to a 3rd-party outage
- identified Nov 18, 2025, 02:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 18, 2025, 02:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 08:44 PM UTC
This incident has been resolved
Notice November 5, 2025 Issues accessing Payroll 57m
Started Nov 05, 2025, 07:04 PM UTC· resolved Nov 05, 2025, 08:02 PM UTC
- identified Nov 05, 2025, 07:04 PM UTC
We are aware of an issue where users are unable to access the Payroll app. The root cause has been identified and will be resolved within the next hour.
- resolved Nov 05, 2025, 08:02 PM UTC
Issue is now resolved. We have automatically extended the approval deadline for runs that had an approval date of November 5th. US-funded pay runs now have an approval time of 5pm PT, and Canada-funded runs have an approval deadline of 4pm PT.
Minor October 29, 2025 Device Trust disruption 7d 21h Devices app
Started Oct 29, 2025, 09:34 PM UTC· resolved Nov 06, 2025, 07:14 PM UTC
- investigating Oct 29, 2025, 09:34 PM UTC
There is a disruption to our device trust product on Chrome 142. Engineering is investigating.
- identified Oct 30, 2025, 03:48 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 30, 2025, 06:16 PM UTC
Chrome version 142 prompts users to allow sites to make local network calls. This impacts Device Trust, which relies on a local network call to allow trusted devices to access these sites. We are working on a fix to this issue, which will be deployed between Friday Oct 31 and Monday Nov 3.
- monitoring Nov 04, 2025, 07:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 06, 2025, 07:14 PM UTC
This incident has been resolved.
Major October 27, 2025 Notification delay 3h 14m Rippling App, Notifications
Started Oct 27, 2025, 03:23 PM UTC· resolved Oct 27, 2025, 06:38 PM UTC
- investigating Oct 27, 2025, 03:23 PM UTC
Customers may be experiencing a delay in notifications causing authentication delays. We are observing a 2 - 15 minute delay in notifications. This is under investigation.
- investigating Oct 27, 2025, 04:17 PM UTC
We are temporarily suspending scheduled notification jobs in order to bring down the database load so that all other notifications -- including time-sensitive authentication notifications -- can recover to be delivered within SLA.
- investigating Oct 27, 2025, 05:02 PM UTC
We have partial recovery where new notifications are being sent within the SLA of 10 seconds. Scheduled notifications continue to be suspended.
- monitoring Oct 27, 2025, 06:24 PM UTC
The notification service has been restored, and notifications are now properly getting sent within the SLA. Scheduled notification jobs have been restored, so moving forward they will be sent at the scheduled time. Scheduled notifications that were scheduled to be sent during the suspended period -- between 9:15a PDT to 11:23a PDT -- are being sent now.
- resolved Oct 27, 2025, 06:38 PM UTC
This incident has been resolved.
Minor October 1, 2025 Email notification outage 3h 21m Rippling App, Notifications
Started Oct 01, 2025, 06:11 PM UTC· resolved Oct 01, 2025, 09:33 PM UTC
- identified Oct 01, 2025, 06:11 PM UTC
Email notification deliverability was disrupted from 5:29 AM PDT to 8:52 AM PDT, resulting in email notifications not getting sent during that time period. Email notifications are now getting delivered properly, but our engineering team is working to re-send the notifications that failed to send during that window.
- identified Oct 01, 2025, 06:18 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 01, 2025, 08:25 PM UTC
We have re-initiated sending the notifications that failed to send during the outage. We are monitoring those notifications getting sent successfully.
- resolved Oct 01, 2025, 09:33 PM UTC
The incident has been resolved; notifications that failed to send during the outage period (5:29 AM - 8:52 AM PDT) were re-sent between 12:40 PM - 1:30 PM PDT.
Minor September 24, 2025 T&A clock-in and clock-outs are temporarily degraded 17h 17m Rippling App
Started Sep 24, 2025, 12:45 PM UTC· resolved Sep 25, 2025, 06:03 AM UTC
- identified Sep 24, 2025, 12:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 24, 2025, 01:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2025, 06:03 AM UTC
This incident has been resolved.
Minor September 16, 2025 Issue with Mac devices upgrading to macOS 26 (Tahoe) 3d 1h Devices app
Started Sep 16, 2025, 08:09 PM UTC· resolved Sep 19, 2025, 09:22 PM UTC
- identified Sep 16, 2025, 08:09 PM UTC
Our engineering team has identified an issue with Mac devices upgrading to macOS 26 (Tahoe) despite having a policy in place to defer major upgrades. This has occurred for companies with an OS update policy that has both deferral and major upgrade enforcement settings in place. We are in the process of implementing a fix for this issue. For devices that have not already upgraded, the fix will also prevent these devices from upgrading.
- monitoring Sep 17, 2025, 12:30 AM UTC
A fix has been implemented going forward, and we are monitoring the results. We are also running a migration in batches to ensure affected devices have the correct OS update settings on the device.
- resolved Sep 17, 2025, 09:22 PM UTC
This incident has been resolved.
Minor September 11, 2025 Issue with WiFi policies 6d 1h Devices app
Started Sep 11, 2025, 08:21 PM UTC· resolved Sep 17, 2025, 09:22 PM UTC
- investigating Sep 11, 2025, 08:21 PM UTC
Our engineering team is investigating an issue with the deployment of WiFi policies that results in the policy being removed and re-added multiple times. This results in devices losing and gaining WiFi connection repeatedly.
- identified Sep 11, 2025, 11:30 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Sep 12, 2025, 03:18 AM UTC
- We are confident that this issue is affecting WiFi policies, and not other policies - The issue is affecting approximately 200 companies - Based on our investigation so far, se believe there is a race condition that is resulting in some WiFi policies being removed - We have a code change ready to deploy that will mitigate most of the issue as we continue to investigate the root cause - Our engineering team will continue to investigate overnight, and we will come back with another update first in the morning
- monitoring Sep 12, 2025, 03:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2025, 09:22 PM UTC
This incident has been resolved.