Rippling Outage History

Rippling is up right now

Rippling had 34 outages in the last 2 years totaling 315h 29m of downtime — averaging 1.4 incidents per month.

There were 34 Rippling outages since July 9, 2025 totaling 315h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rippling.com

Minor June 1, 2026

Issues loading the side navigation bar

Detected by Pingoru
Jun 01, 2026, 04:43 PM UTC
Resolved
Jun 01, 2026, 09:48 PM UTC
Duration
5h 4m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jun 01, 2026, 04:43 PM UTC

    Some customers are experiencing issues with the side navigation loading in app.rippling.com. Apps are still accessible from the search bar. We are rolling back to a previous version of the app while we investigate the root cause. We'll share an update in the next 10 minutes.

  2. monitoring Jun 01, 2026, 04:50 PM UTC

    The rollback was successful, and we are seeing the navigation bar load normally. We are monitoring the results.

  3. resolved Jun 01, 2026, 09:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2026

Rippling app outage

Detected by Pingoru
May 28, 2026, 04:16 PM UTC
Resolved
May 28, 2026, 07:52 PM UTC
Duration
3h 35m
Affected: Rippling AppSingle Sign-on (SSO)
Timeline · 5 updates
  1. investigating May 28, 2026, 04:16 PM UTC

    We are investigating issues with the Rippling app and SSO

  2. investigating May 28, 2026, 04:46 PM UTC

    Access to Rippling is starting to recover

  3. investigating May 28, 2026, 04:47 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 28, 2026, 05:04 PM UTC

    We are starting to re-enable the async jobs that have been throttled while monitoring the database load.

  5. resolved May 28, 2026, 07:52 PM UTC

    All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.

Read the full incident report →

Major May 27, 2026

Single-Sign-on down

Detected by Pingoru
May 27, 2026, 02:01 PM UTC
Resolved
May 27, 2026, 02:12 PM UTC
Duration
11m
Affected: Single Sign-on (SSO)
Timeline · 3 updates
  1. monitoring May 27, 2026, 01:54 PM UTC

    SSO and related identity flows were degraded in production, with the incident opened at 08:49 EDT. A fix has been deployed and the team is monitoring service health, with confirmed successful SSO logins.

  2. monitoring May 27, 2026, 02:01 PM UTC

    Error rates down, continuing to monitor

  3. resolved May 27, 2026, 02:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Site performance is degraded

Detected by Pingoru
May 18, 2026, 10:34 PM UTC
Resolved
May 19, 2026, 12:59 AM UTC
Duration
2h 24m
Affected: Rippling App
Timeline · 4 updates
  1. investigating May 18, 2026, 10:34 PM UTC

    Users are reporting slowness while using Rippling

  2. identified May 19, 2026, 12:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 19, 2026, 12:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 19, 2026, 12:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

API Tokens page unavailable to users with an expired token

Detected by Pingoru
May 14, 2026, 06:11 PM UTC
Resolved
May 14, 2026, 08:58 PM UTC
Duration
2h 46m
Timeline · 2 updates
  1. identified May 14, 2026, 06:11 PM UTC

    Users with an expired API token are unable to access Rippling’s API Tokens page in the Developer app. Active API tokens are not impacted. The root cause has been identified, and we are implementing a fix.

  2. resolved May 14, 2026, 08:58 PM UTC

    The issue has been resolved

Read the full incident report →

Notice May 6, 2026

Rippling AI is down

Detected by Pingoru
May 06, 2026, 05:49 AM UTC
Resolved
May 06, 2026, 06:09 AM UTC
Duration
19m
Timeline · 3 updates
  1. investigating May 06, 2026, 05:49 AM UTC

    Rippling AI is down. We are investigating the issue.

  2. monitoring May 06, 2026, 05:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 06:09 AM UTC

    Rippling AI access has been restored.

Read the full incident report →

Major May 1, 2026

US Payroll Runs Not Visible

Detected by Pingoru
May 01, 2026, 07:09 PM UTC
Resolved
May 01, 2026, 08:54 PM UTC
Duration
1h 45m
Affected: Rippling App
Timeline · 3 updates
  1. identified May 01, 2026, 07:09 PM UTC

    Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.

  2. monitoring May 01, 2026, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2026, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

Partial admins blocked from completing hiring flow at the Documents step

Detected by Pingoru
Apr 21, 2026, 06:01 PM UTC
Resolved
Apr 21, 2026, 08:48 PM UTC
Duration
2h 47m
Timeline · 2 updates
  1. identified Apr 21, 2026, 06:01 PM UTC

    Partial admins are blocked from completing the hiring flow due to a permissions error at the 'send documents' step. The root cause has been identified and a fix should be rolled out in about 1 hour.

  2. resolved Apr 21, 2026, 08:48 PM UTC

    The issue has been resolved

Read the full incident report →

Notice April 16, 2026

Google Workspace integration features unavailable

Detected by Pingoru
Apr 16, 2026, 06:52 PM UTC
Resolved
Apr 16, 2026, 11:02 PM UTC
Duration
4h 10m
Affected: Single Sign-on (SSO)Workflow StudioAuthenticationNotificationsThird-party integrations
Timeline · 4 updates
  1. identified Apr 16, 2026, 06:52 PM UTC

    Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.

  2. identified Apr 16, 2026, 07:36 PM UTC

    The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.

  3. identified Apr 16, 2026, 07:46 PM UTC

    Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable

  4. resolved Apr 16, 2026, 11:02 PM UTC

    The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.

Read the full incident report →

Major March 24, 2026

Data features degraded

Detected by Pingoru
Mar 24, 2026, 11:18 PM UTC
Resolved
Mar 25, 2026, 12:42 AM UTC
Duration
1h 23m
Timeline · 3 updates
  1. identified Mar 24, 2026, 11:18 PM UTC

    Systems underlying Rippling Data features (Reports, Transformations, AI assistant deep data answers) are currently degraded. The team has identified the issue and is implementing a fix.

  2. monitoring Mar 25, 2026, 12:33 AM UTC

    Services are recovered. We are continuing to monitor to ensure no further degradation.

  3. resolved Mar 25, 2026, 12:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 8, 2026

Issues logging into Rippling

Detected by Pingoru
Mar 08, 2026, 02:41 PM UTC
Resolved
Mar 08, 2026, 06:10 PM UTC
Duration
3h 28m
Affected: Rippling App
Timeline · 5 updates
  1. identified Mar 08, 2026, 02:41 PM UTC

    Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.

  2. investigating Mar 08, 2026, 03:00 PM UTC

    We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.

  3. investigating Mar 08, 2026, 03:09 PM UTC

    The impact has been mitigated, with app access operational again

  4. monitoring Mar 08, 2026, 03:20 PM UTC

    We added a database index and have mitigated the issue

  5. resolved Mar 08, 2026, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 2, 2026

Slowness across Rippling

Detected by Pingoru
Feb 02, 2026, 02:52 PM UTC
Resolved
Feb 02, 2026, 03:44 PM UTC
Duration
52m
Affected: Rippling App
Timeline · 3 updates
  1. identified Feb 02, 2026, 02:52 PM UTC

    We are addressing an issue causing slowness across Rippling services

  2. monitoring Feb 02, 2026, 03:14 PM UTC

    We have implemented a fix to scale up pods and are seeing services begin to recover. We are monitoring the impact.

  3. resolved Feb 02, 2026, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 20, 2026

Search issues

Detected by Pingoru
Jan 20, 2026, 05:07 PM UTC
Resolved
Jan 20, 2026, 05:37 PM UTC
Duration
30m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jan 20, 2026, 05:07 PM UTC

    We are investigating issues where search functionality is timing out, resulting in errors

  2. monitoring Jan 20, 2026, 05:29 PM UTC

    A fix has been implemented and search functionality is working properly

  3. resolved Jan 20, 2026, 05:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 19, 2026

Issues loading reports

Detected by Pingoru
Jan 19, 2026, 05:34 PM UTC
Resolved
Jan 20, 2026, 05:08 AM UTC
Duration
11h 33m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jan 19, 2026, 05:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 19, 2026, 06:59 PM UTC

    The incident was due to feature flags failing and routing to a prior version of the Reports application. The issue has been mitigated, and we are monitoring the behavior.

  3. resolved Jan 20, 2026, 05:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 15, 2026

Issues approving timecards and loading schedules

Detected by Pingoru
Jan 15, 2026, 03:50 PM UTC
Resolved
Jan 15, 2026, 06:13 PM UTC
Duration
2h 23m
Affected: Rippling App
Timeline · 4 updates
  1. investigating Jan 15, 2026, 03:50 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 15, 2026, 03:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 15, 2026, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 15, 2026, 06:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 14, 2026

Degraded performance in Payroll

Detected by Pingoru
Jan 14, 2026, 08:54 PM UTC
Resolved
Jan 15, 2026, 12:13 AM UTC
Duration
3h 19m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jan 14, 2026, 08:54 PM UTC

    We are currently experiencing degraded performance in our Payroll application. We are investigating this issue.

  2. monitoring Jan 14, 2026, 11:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 12:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 16, 2025

General service degradation

Detected by Pingoru
Dec 16, 2025, 06:47 PM UTC
Resolved
Dec 16, 2025, 10:35 PM UTC
Duration
3h 48m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Dec 16, 2025, 06:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 16, 2025, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2025, 10:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 1, 2025

Issues loading Rippling

Detected by Pingoru
Dec 01, 2025, 05:57 PM UTC
Resolved
Dec 01, 2025, 07:30 PM UTC
Duration
1h 32m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Dec 01, 2025, 05:57 PM UTC

    We are investigating issues accessing the Rippling app

  2. monitoring Dec 01, 2025, 06:16 PM UTC

    The Rippling app is operational again. We are monitoring health.

  3. resolved Dec 02, 2025, 01:44 AM UTC

    This incident has been resolved

Read the full incident report →

Critical November 24, 2025

Issues using job codes and dimensions in Time and Attendance and Payroll

Detected by Pingoru
Nov 24, 2025, 08:13 PM UTC
Resolved
Nov 25, 2025, 08:25 AM UTC
Duration
12h 11m
Timeline · 4 updates
  1. investigating Nov 24, 2025, 08:13 PM UTC

    We are currently investigating this issue.

  2. identified Nov 24, 2025, 08:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 24, 2025, 08:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 25, 2025, 08:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 21, 2025

Time & Attendance app loading issues

Detected by Pingoru
Nov 21, 2025, 07:53 PM UTC
Resolved
Nov 24, 2025, 01:29 AM UTC
Duration
2d 5h
Affected: Rippling App
Timeline · 4 updates
  1. investigating Nov 21, 2025, 07:53 PM UTC

    We are investigating issues that are preventing users from loading the Time & Attendance app

  2. investigating Nov 21, 2025, 08:06 PM UTC

    Access to Time & Attendance has recovered. We are continuing to investigate to address the root cause.

  3. monitoring Nov 22, 2025, 03:52 AM UTC

    We have identified the root causes and continue to monitor the health

  4. resolved Nov 24, 2025, 01:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Login outage

Detected by Pingoru
Nov 18, 2025, 01:38 PM UTC
Resolved
Nov 18, 2025, 05:30 PM UTC
Duration
3h 52m
Affected: Authentication
Timeline · 4 updates
  1. investigating Nov 18, 2025, 01:38 PM UTC

    Rippling customers are unable to login due to a 3rd-party outage

  2. identified Nov 18, 2025, 02:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 18, 2025, 02:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2025, 08:44 PM UTC

    This incident has been resolved

Read the full incident report →

Notice November 5, 2025

Issues accessing Payroll

Detected by Pingoru
Nov 05, 2025, 07:04 PM UTC
Resolved
Nov 05, 2025, 08:02 PM UTC
Duration
57m
Timeline · 2 updates
  1. identified Nov 05, 2025, 07:04 PM UTC

    We are aware of an issue where users are unable to access the Payroll app. The root cause has been identified and will be resolved within the next hour.

  2. resolved Nov 05, 2025, 08:02 PM UTC

    Issue is now resolved. We have automatically extended the approval deadline for runs that had an approval date of November 5th. US-funded pay runs now have an approval time of 5pm PT, and Canada-funded runs have an approval deadline of 4pm PT.

Read the full incident report →

Minor October 29, 2025

Device Trust disruption

Detected by Pingoru
Oct 29, 2025, 09:34 PM UTC
Resolved
Nov 06, 2025, 07:14 PM UTC
Duration
7d 21h
Affected: Devices app
Timeline · 5 updates
  1. investigating Oct 29, 2025, 09:34 PM UTC

    There is a disruption to our device trust product on Chrome 142. Engineering is investigating.

  2. identified Oct 30, 2025, 03:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 30, 2025, 06:16 PM UTC

    Chrome version 142 prompts users to allow sites to make local network calls. This impacts Device Trust, which relies on a local network call to allow trusted devices to access these sites. We are working on a fix to this issue, which will be deployed between Friday Oct 31 and Monday Nov 3.

  4. monitoring Nov 04, 2025, 07:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 06, 2025, 07:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 27, 2025

Notification delay

Detected by Pingoru
Oct 27, 2025, 03:23 PM UTC
Resolved
Oct 27, 2025, 06:38 PM UTC
Duration
3h 14m
Affected: Rippling AppNotifications
Timeline · 5 updates
  1. investigating Oct 27, 2025, 03:23 PM UTC

    Customers may be experiencing a delay in notifications causing authentication delays. We are observing a 2 - 15 minute delay in notifications. This is under investigation.

  2. investigating Oct 27, 2025, 04:17 PM UTC

    We are temporarily suspending scheduled notification jobs in order to bring down the database load so that all other notifications -- including time-sensitive authentication notifications -- can recover to be delivered within SLA.

  3. investigating Oct 27, 2025, 05:02 PM UTC

    We have partial recovery where new notifications are being sent within the SLA of 10 seconds. Scheduled notifications continue to be suspended.

  4. monitoring Oct 27, 2025, 06:24 PM UTC

    The notification service has been restored, and notifications are now properly getting sent within the SLA. Scheduled notification jobs have been restored, so moving forward they will be sent at the scheduled time. Scheduled notifications that were scheduled to be sent during the suspended period -- between 9:15a PDT to 11:23a PDT -- are being sent now.

  5. resolved Oct 27, 2025, 06:38 PM UTC

    This incident has been resolved.

Read the full incident report →