There were 5 Rippling outages since March 8, 2026 totaling 13h 35m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Partial admins are blocked from completing the hiring flow due to a permissions error at the 'send documents' step. The root cause has been identified and a fix should be rolled out in about 1 hour.
The issue has been resolved
Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.
The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.
Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable
The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.
Systems underlying Rippling Data features (Reports, Transformations, AI assistant deep data answers) are currently degraded. The team has identified the issue and is implementing a fix.
Services are recovered. We are continuing to monitor to ensure no further degradation.
This incident has been resolved.
Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.
We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.
The impact has been mitigated, with app access operational again
We added a database index and have mitigated the issue
This incident has been resolved.
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