Rippling experienced a minor incident on March 8, 2026 affecting Rippling App, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Rippling App
Update timeline
- identified Mar 08, 2026, 02:41 PM UTC
Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.
- investigating Mar 08, 2026, 03:00 PM UTC
We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.
- investigating Mar 08, 2026, 03:09 PM UTC
The impact has been mitigated, with app access operational again
- monitoring Mar 08, 2026, 03:20 PM UTC
We added a database index and have mitigated the issue
- resolved Mar 08, 2026, 06:10 PM UTC
This incident has been resolved.