Rippling experienced a critical incident on November 18, 2025 affecting Authentication, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Authentication
Update timeline
- investigating Nov 18, 2025, 01:38 PM UTC
Rippling customers are unable to login due to a 3rd-party outage
- identified Nov 18, 2025, 02:05 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 18, 2025, 02:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 08:44 PM UTC
This incident has been resolved