Rippling incident

Google Workspace integration features unavailable

Notice Resolved View vendor source →

Rippling experienced a notice incident on April 16, 2026 affecting Single Sign-on (SSO) and Workflow Studio and 1 more component, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2026, 06:52 PM UTC
Resolved
Apr 16, 2026, 11:02 PM UTC
Duration
4h 10m
Detected by Pingoru
Apr 16, 2026, 06:52 PM UTC

Affected components

Single Sign-on (SSO)Workflow StudioAuthenticationNotificationsThird-party integrations

Update timeline

  1. identified Apr 16, 2026, 06:52 PM UTC

    Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.

  2. identified Apr 16, 2026, 07:36 PM UTC

    The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.

  3. identified Apr 16, 2026, 07:46 PM UTC

    Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable

  4. resolved Apr 16, 2026, 11:02 PM UTC

    The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.