Rippling experienced a critical incident on September 29, 2026 affecting Rippling App, lasting 8h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Rippling App
Update timeline
- investigating Sep 29, 2026, 07:20 PM UTC
We are investigating issues where the Rippling app is not loading. We will provide an update within the next 10 minutes.
- investigating Sep 29, 2026, 07:28 PM UTC
We observed an overload in utilization of our authentication database. Access to Rippling has started to recover but there may be some degraded performance.
- investigating Sep 29, 2026, 07:51 PM UTC
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
- monitoring Sep 30, 2026, 02:28 AM UTC
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
- resolved Sep 30, 2026, 03:55 AM UTC
This incident has been resolved.