Rippling incident
Issues accessing Rippling live chat and support email
Rippling experienced a minor incident on September 16, 2026, lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 16, 2026, 11:22 AM UTC
We are currently experiencing a technical outage, impacting our live chat and support email systems. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- identified Sep 16, 2026, 12:21 PM UTC
The system outage affecting live chat and support emails remains ongoing. We are continuing to monitor the situation and will provide another update in 30 minutes or sooner if additional information becomes available.
- resolved Sep 16, 2026, 01:34 PM UTC
The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.