Rippling incident

Salesforce integrations disconnecting

Ongoing since 01:49 PM UTC, affecting Third-party integrations.

identified Nov 10, 2026, 02:13 PM UTC

Some customer integrations with Salesforce are disconnected due to a change in refresh token lifecycle by Salesforce. Email notifications have been sent to impacted customers. Impacted customers can reconnect the integration to restore it.

Started
Nov 10, 2026, 01:49 PM UTC
Resolved
Ongoing
Duration
● 56m
Detected by Pingoru
Nov 10, 2026, 01:49 PM UTC

Affected components

Third-party integrations

Update timeline

  1. investigating Nov 10, 2026, 01:49 PM UTC

    We are currently investigating this issue.

  2. identified Nov 10, 2026, 02:06 PM UTC

    Some customer integrations with Salesforce are disconnected due to a change in refresh token lifecycle by Salesforce

  3. identified Nov 10, 2026, 02:13 PM UTC

    Some customer integrations with Salesforce are disconnected due to a change in refresh token lifecycle by Salesforce. Email notifications have been sent to impacted customers. Impacted customers can reconnect the integration to restore it.

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