Rippling Outage History

Rippling degraded · 1 active incident View live status →

Rippling had 42 outages in the last 2 years totaling 61h 44m of downtime — averaging 1.7 incidents per month.

There were 42 Rippling outages since March 4, 2025 totaling 61h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rippling.com

Critical July 27, 2026

Rippling app is down

Detected by Pingoru
Jul 27, 2026, 08:10 PM UTC
Resolved
Jul 28, 2026, 02:09 AM UTC
Duration
5h 58m
Affected: Rippling App
Timeline · 4 updates
  1. investigating Jul 27, 2026, 08:10 PM UTC

    Users are unable to access the Rippling web and mobile apps. We will provide an update within the next 10 minutes.

  2. investigating Jul 27, 2026, 08:24 PM UTC

    Access to Rippling is restored. We are investigating a recent change that may have resulted in an increase in query load and have increased infra capacity to handle the load in the interim.

  3. monitoring Jul 27, 2026, 10:47 PM UTC

    We paused non-critical asynchronous tasks earlier today to restore site health. Although we have re-enabled those tasks again, the asynchronous task queue is still catching up. As a result, some things across Rippling - like group membership - could be stale until the remaining jobs catch up over the next few hours.

  4. resolved Jul 28, 2026, 02:09 AM UTC

    Access to the Rippling app has been fully restored.

Read the full incident report →

Critical July 16, 2026

Access denied

Detected by Pingoru
Jul 16, 2026, 09:44 AM UTC
Resolved
Jul 16, 2026, 09:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 16, 2026, 09:44 AM UTC

    Rippling displayed "Access denied" to some users accessing Rippling. The issue has been fully mitigated and the Rippling is fully operational again.

Read the full incident report →

Minor July 10, 2026

Some AI capabilities are unavailable

Detected by Pingoru
Jul 10, 2026, 05:37 PM UTC
Resolved
Jul 10, 2026, 06:54 PM UTC
Duration
1h 16m
Timeline · 2 updates
  1. investigating Jul 10, 2026, 05:37 PM UTC

    Some AI capabilities, including building or editing AI dashboards, are unavailable.

  2. resolved Jul 10, 2026, 06:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2026

Site performance is degraded

Detected by Pingoru
Jul 07, 2026, 04:51 PM UTC
Resolved
Jul 07, 2026, 07:06 PM UTC
Duration
2h 15m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jul 07, 2026, 04:51 PM UTC

    We are investigating degraded performance of the Rippling app loading. We will share an update in the next 10 minutes.

  2. identified Jul 07, 2026, 05:08 PM UTC

    We have identified the task that was overloading the system and have mitigated the issue. There were timeouts occurring for ~10 minutes but the site is operational again.

  3. resolved Jul 07, 2026, 07:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 24, 2026

Issues loading parts of the Rippling app

Detected by Pingoru
Jun 24, 2026, 07:18 PM UTC
Resolved
Jun 24, 2026, 08:56 PM UTC
Duration
1h 38m
Affected: Rippling App
Timeline · 4 updates
  1. investigating Jun 24, 2026, 07:18 PM UTC

    We are aware of issues with the Rippling app loading. Some parts of the Rippling app are degraded and not loading. We are investigating.

  2. investigating Jun 24, 2026, 07:31 PM UTC

    Access to the site is back to normal, but we are continuing to investigate and address the root cause.

  3. monitoring Jun 24, 2026, 08:10 PM UTC

    We've made fixes to mitigate the issue and are monitoring the results.

  4. resolved Jun 24, 2026, 08:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026

Rippling AI actions unavailable

Detected by Pingoru
Jun 22, 2026, 03:46 PM UTC
Resolved
Jun 22, 2026, 04:24 PM UTC
Duration
38m
Affected: Platform API
Timeline · 2 updates
  1. identified Jun 22, 2026, 03:46 PM UTC

    Rippling AI actions are currently not working. The issue has been identified and a fix is being deployed.

  2. resolved Jun 22, 2026, 04:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 19, 2026

Rippling app crashes

Detected by Pingoru
Jun 19, 2026, 08:03 PM UTC
Resolved
Jun 19, 2026, 08:27 PM UTC
Duration
24m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jun 19, 2026, 08:03 PM UTC

    We are investigating issues where certain pages in the Rippling app, like the hiring flow and employee profile pages, are crashing. We are working to mitigate the issues and investigate the root cause.

  2. monitoring Jun 19, 2026, 08:07 PM UTC

    We discovered the root cause and have turned off a feature flag that was causing the issue. The issue is mitigated, and the Rippling app is operational again.

  3. resolved Jun 19, 2026, 08:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 1, 2026

Issues loading the side navigation bar

Detected by Pingoru
Jun 01, 2026, 04:43 PM UTC
Resolved
Jun 01, 2026, 09:48 PM UTC
Duration
5h 4m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jun 01, 2026, 04:43 PM UTC

    Some customers are experiencing issues with the side navigation loading in app.rippling.com. Apps are still accessible from the search bar. We are rolling back to a previous version of the app while we investigate the root cause. We'll share an update in the next 10 minutes.

  2. monitoring Jun 01, 2026, 04:50 PM UTC

    The rollback was successful, and we are seeing the navigation bar load normally. We are monitoring the results.

  3. resolved Jun 01, 2026, 09:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2026

Rippling app outage

Detected by Pingoru
May 28, 2026, 04:16 PM UTC
Resolved
May 28, 2026, 07:52 PM UTC
Duration
3h 35m
Affected: Rippling AppSingle Sign-on (SSO)
Timeline · 5 updates
  1. investigating May 28, 2026, 04:16 PM UTC

    We are investigating issues with the Rippling app and SSO

  2. investigating May 28, 2026, 04:46 PM UTC

    Access to Rippling is starting to recover

  3. investigating May 28, 2026, 04:47 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 28, 2026, 05:04 PM UTC

    We are starting to re-enable the async jobs that have been throttled while monitoring the database load.

  5. resolved May 28, 2026, 07:52 PM UTC

    All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.

Read the full incident report →

Major May 27, 2026

Single-Sign-on down

Detected by Pingoru
May 27, 2026, 02:01 PM UTC
Resolved
May 27, 2026, 02:12 PM UTC
Duration
11m
Affected: Single Sign-on (SSO)
Timeline · 3 updates
  1. monitoring May 27, 2026, 01:54 PM UTC

    SSO and related identity flows were degraded in production, with the incident opened at 08:49 EDT. A fix has been deployed and the team is monitoring service health, with confirmed successful SSO logins.

  2. monitoring May 27, 2026, 02:01 PM UTC

    Error rates down, continuing to monitor

  3. resolved May 27, 2026, 02:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

API Tokens page unavailable to users with an expired token

Detected by Pingoru
May 14, 2026, 06:11 PM UTC
Resolved
May 14, 2026, 08:58 PM UTC
Duration
2h 46m
Timeline · 2 updates
  1. identified May 14, 2026, 06:11 PM UTC

    Users with an expired API token are unable to access Rippling’s API Tokens page in the Developer app. Active API tokens are not impacted. The root cause has been identified, and we are implementing a fix.

  2. resolved May 14, 2026, 08:58 PM UTC

    The issue has been resolved

Read the full incident report →

Notice May 6, 2026

Rippling AI is down

Detected by Pingoru
May 06, 2026, 05:49 AM UTC
Resolved
May 06, 2026, 06:09 AM UTC
Duration
19m
Timeline · 3 updates
  1. investigating May 06, 2026, 05:49 AM UTC

    Rippling AI is down. We are investigating the issue.

  2. monitoring May 06, 2026, 05:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2026, 06:09 AM UTC

    Rippling AI access has been restored.

Read the full incident report →

Major May 1, 2026

US Payroll Runs Not Visible

Detected by Pingoru
May 01, 2026, 07:09 PM UTC
Resolved
May 01, 2026, 08:54 PM UTC
Duration
1h 45m
Affected: Rippling App
Timeline · 3 updates
  1. identified May 01, 2026, 07:09 PM UTC

    Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.

  2. monitoring May 01, 2026, 08:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 01, 2026, 08:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

Partial admins blocked from completing hiring flow at the Documents step

Detected by Pingoru
Apr 21, 2026, 06:01 PM UTC
Resolved
Apr 21, 2026, 08:48 PM UTC
Duration
2h 47m
Timeline · 2 updates
  1. identified Apr 21, 2026, 06:01 PM UTC

    Partial admins are blocked from completing the hiring flow due to a permissions error at the 'send documents' step. The root cause has been identified and a fix should be rolled out in about 1 hour.

  2. resolved Apr 21, 2026, 08:48 PM UTC

    The issue has been resolved

Read the full incident report →

Notice April 16, 2026

Google Workspace integration features unavailable

Detected by Pingoru
Apr 16, 2026, 06:52 PM UTC
Resolved
Apr 16, 2026, 11:02 PM UTC
Duration
4h 10m
Affected: Single Sign-on (SSO)Workflow StudioAuthenticationNotificationsThird-party integrations
Timeline · 4 updates
  1. identified Apr 16, 2026, 06:52 PM UTC

    Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.

  2. identified Apr 16, 2026, 07:36 PM UTC

    The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.

  3. identified Apr 16, 2026, 07:46 PM UTC

    Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable

  4. resolved Apr 16, 2026, 11:02 PM UTC

    The incident has been resolved. Events that failed during the affected window - such as user provisioning and group syncs - were successfully replayed.

Read the full incident report →

Major March 24, 2026

Data features degraded

Detected by Pingoru
Mar 24, 2026, 11:18 PM UTC
Resolved
Mar 25, 2026, 12:42 AM UTC
Duration
1h 23m
Timeline · 3 updates
  1. identified Mar 24, 2026, 11:18 PM UTC

    Systems underlying Rippling Data features (Reports, Transformations, AI assistant deep data answers) are currently degraded. The team has identified the issue and is implementing a fix.

  2. monitoring Mar 25, 2026, 12:33 AM UTC

    Services are recovered. We are continuing to monitor to ensure no further degradation.

  3. resolved Mar 25, 2026, 12:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 8, 2026

Issues logging into Rippling

Detected by Pingoru
Mar 08, 2026, 02:41 PM UTC
Resolved
Mar 08, 2026, 06:10 PM UTC
Duration
3h 28m
Affected: Rippling App
Timeline · 5 updates
  1. identified Mar 08, 2026, 02:41 PM UTC

    Access to the Rippling app login page is slow due to high database load. We have identified the root cause and are working on a fix.

  2. investigating Mar 08, 2026, 03:00 PM UTC

    We reverted the issue that was believed to be the root cause, but it did not fully resolve the issue. We are continuing to investigate the root cause while working on mitigating the impact.

  3. investigating Mar 08, 2026, 03:09 PM UTC

    The impact has been mitigated, with app access operational again

  4. monitoring Mar 08, 2026, 03:20 PM UTC

    We added a database index and have mitigated the issue

  5. resolved Mar 08, 2026, 06:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 2, 2026

Slowness across Rippling

Detected by Pingoru
Feb 02, 2026, 02:52 PM UTC
Resolved
Feb 02, 2026, 03:44 PM UTC
Duration
52m
Affected: Rippling App
Timeline · 3 updates
  1. identified Feb 02, 2026, 02:52 PM UTC

    We are addressing an issue causing slowness across Rippling services

  2. monitoring Feb 02, 2026, 03:14 PM UTC

    We have implemented a fix to scale up pods and are seeing services begin to recover. We are monitoring the impact.

  3. resolved Feb 02, 2026, 03:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 20, 2026

Search issues

Detected by Pingoru
Jan 20, 2026, 05:07 PM UTC
Resolved
Jan 20, 2026, 05:37 PM UTC
Duration
30m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jan 20, 2026, 05:07 PM UTC

    We are investigating issues where search functionality is timing out, resulting in errors

  2. monitoring Jan 20, 2026, 05:29 PM UTC

    A fix has been implemented and search functionality is working properly

  3. resolved Jan 20, 2026, 05:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 19, 2026

Issues loading reports

Detected by Pingoru
Jan 19, 2026, 05:34 PM UTC
Resolved
Jan 20, 2026, 05:08 AM UTC
Duration
11h 33m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jan 19, 2026, 05:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 19, 2026, 06:59 PM UTC

    The incident was due to feature flags failing and routing to a prior version of the Reports application. The issue has been mitigated, and we are monitoring the behavior.

  3. resolved Jan 20, 2026, 05:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 15, 2026

Issues approving timecards and loading schedules

Detected by Pingoru
Jan 15, 2026, 03:50 PM UTC
Resolved
Jan 15, 2026, 06:13 PM UTC
Duration
2h 23m
Affected: Rippling App
Timeline · 4 updates
  1. investigating Jan 15, 2026, 03:50 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 15, 2026, 03:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 15, 2026, 05:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 15, 2026, 06:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 14, 2026

Degraded performance in Payroll

Detected by Pingoru
Jan 14, 2026, 08:54 PM UTC
Resolved
Jan 15, 2026, 12:13 AM UTC
Duration
3h 19m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Jan 14, 2026, 08:54 PM UTC

    We are currently experiencing degraded performance in our Payroll application. We are investigating this issue.

  2. monitoring Jan 14, 2026, 11:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 12:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical December 16, 2025

General service degradation

Detected by Pingoru
Dec 16, 2025, 06:47 PM UTC
Resolved
Dec 16, 2025, 10:35 PM UTC
Duration
3h 48m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Dec 16, 2025, 06:47 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 16, 2025, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2025, 10:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 1, 2025

Issues loading Rippling

Detected by Pingoru
Dec 01, 2025, 05:57 PM UTC
Resolved
Dec 01, 2025, 07:30 PM UTC
Duration
1h 32m
Affected: Rippling App
Timeline · 3 updates
  1. investigating Dec 01, 2025, 05:57 PM UTC

    We are investigating issues accessing the Rippling app

  2. monitoring Dec 01, 2025, 06:16 PM UTC

    The Rippling app is operational again. We are monitoring health.

  3. resolved Dec 02, 2025, 01:44 AM UTC

    This incident has been resolved

Read the full incident report →