RIPE Network Coordination Centre incident

Document Management System Update

Resolved on August 22, 2026.

monitoring Aug 22, 2026, 06:00 AM UTC

THIS IS A SCHEDULED EVENT Aug 22, 08:00 - 20:00 CEST Aug 13, 09:50 CEST Scheduled - On 22 August 2026, we will perform an upgrade to Alfresco in production. Alfresco is our document management system, which is used to store all member-related documentation. The application will be unavailable from 08:00 to 20:00 (UTC+2) on 22 August. During this time, it will not be possible to use Alfresco, or to complete the following actions: - Membership applications - Resource transfers - Resource requests - Merger & Acquisition requests Any other actions for which a ticket is created, as this depends on Alfresco being available The upgrade is a necessary step to bring the application in line with its current version and mitigate vulnerabilities and security risks. Please be aware that unexpected patching can cause a delay in the application becoming available again. We have therefore picked a weekend to complete the upgrade to allow for overrun if needed. In the event of a rollback, we will update this post to notify users and schedule the upgrade for another time. Be aware that the upgrade has been completed in two other environments without issue, so a rollback is not expected. We appreciate your patience as we continue to improve our shared application landscape.

Started
Aug 22, 2026, 03:56 PM UTC
Resolved
Aug 22, 2026, 03:56 PM UTC
Duration
–
Detected by Pingoru
Aug 22, 2026, 03:56 PM UTC

Update timeline

  1. monitoring Aug 22, 2026, 06:00 AM UTC

    THIS IS A SCHEDULED EVENT Aug 22, 08:00 - 20:00 CEST Aug 13, 09:50 CEST Scheduled - On 22 August 2026, we will perform an upgrade to Alfresco in production. Alfresco is our document management system, which is used to store all member-related documentation. The application will be unavailable from 08:00 to 20:00 (UTC+2) on 22 August. During this time, it will not be possible to use Alfresco, or to complete the following actions: - Membership applications - Resource transfers - Resource requests - Merger & Acquisition requests Any other actions for which a ticket is created, as this depends on Alfresco being available The upgrade is a necessary step to bring the application in line with its current version and mitigate vulnerabilities and security risks. Please be aware that unexpected patching can cause a delay in the application becoming available again. We have therefore picked a weekend to complete the upgrade to allow for overrun if needed. In the event of a rollback, we will update this post to notify users and schedule the upgrade for another time. Be aware that the upgrade has been completed in two other environments without issue, so a rollback is not expected. We appreciate your patience as we continue to improve our shared application landscape.

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