RIPE Network Coordination Centre incident

Billing and Payment system unavailable

Resolved after 3 hours 34 minutes, affecting Billing & Payments and LIR (Member) Portal, on July 20, 2026.

resolved Jul 20, 2026, 02:29 PM UTC

Payment confirmation functionality has returned and invoices are available. The incident has been resolved.

Started
Jul 20, 2026, 10:55 AM UTC
Resolved
Jul 20, 2026, 02:29 PM UTC
Duration
3h 34m
Detected by Pingoru
Jul 20, 2026, 10:55 AM UTC

Affected components

Billing & PaymentsLIR (Member) Portal

Update timeline

  1. monitoring Jul 20, 2026, 10:55 AM UTC

    Jul 20, 12:55 CEST Investigating - Invoices may not be available in the LIR Portal and payment confirmation is delayed.

  2. investigating Jul 20, 2026, 10:55 AM UTC

    Invoices may not be available in the LIR Portal and payment confirmation is delayed.

  3. investigating Jul 20, 2026, 11:45 AM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 20, 2026, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 20, 2026, 02:29 PM UTC

    Payment confirmation functionality has returned and invoices are available. The incident has been resolved.

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