RIPE Network Coordination Centre incident
Issues with logging in LIR Portal, RIPE Access and RPKI Dashboard
Resolved after 43 minutes, affecting RPKI Dashboard and LIR (Member) Portal and 1 more, on October 12, 2025.
One of the nodes of our Identity Provider experienced problems but traffic was still forwarded to it, due to an incorrect configuration of our load balancer. The problem was solved by manually restarting the failing node, and fixing the configuration so that an unhealthy node doesn't receive traffic anymore.
Affected components
Update timeline
- investigating Oct 12, 2025, 09:12 PM UTC
Our users experienced issues logging in to LIR Portal, RIPE NCC Access and RPKI Dashboard
- identified Oct 12, 2025, 09:13 PM UTC
We have identified the issue and we are working to resolve it.
- resolved Oct 12, 2025, 09:13 PM UTC
We have now fixed the issue and services have been restored. We will update the incident with a post-mortem report soon.
- postmortem Oct 13, 2025, 12:22 PM UTC
One of the nodes of our Identity Provider experienced problems but traffic was still forwarded to it, due to an incorrect configuration of our load balancer. The problem was solved by manually restarting the failing node, and fixing the configuration so that an unhealthy node doesn't receive traffic anymore.
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