RIPE Network Coordination Centre incident

Connectivity issues for multiple RIPE NCC services

Minor Resolved View vendor source →

RIPE Network Coordination Centre experienced a minor incident on October 24, 2025 affecting RIPE Database and RPKI Dashboard and 1 more component, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 02:01 PM UTC
Resolved
Oct 24, 2025, 04:51 PM UTC
Duration
2h 49m
Detected by Pingoru
Oct 24, 2025, 02:01 PM UTC

Affected components

RIPE DatabaseRPKI Dashboardrsync RepositoryLIR (Member) PortalRIPE Atlas

Update timeline

  1. investigating Oct 24, 2025, 02:01 PM UTC

    Some users are experiencing issues with the LIR Portal, RIPE NCC Access, and RIPE Database after a critical security update to one of the load-balancers used by these applications. We are currently investigating the issues and determining the exact impact.

  2. investigating Oct 24, 2025, 02:07 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 24, 2025, 02:17 PM UTC

    The RPKI rsync repository and ripe atlas also have elevated error rates

  4. identified Oct 24, 2025, 04:24 PM UTC

    We have identified an issue with IPv6 neighbor discovery cache after a failover of the load-balancer appliance. On some machines behind a number of virtual load-balancers the MAC address of the IPv6 default gateway was incorrect, causing return traffic to be misdirected.

  5. resolved Oct 24, 2025, 04:51 PM UTC

    This incident has been resolved.