RIPE Network Coordination Centre incident

RIS: RRC25 MRT update files are not created

Minor Resolved View vendor source →
Started
Apr 03, 2026, 08:44 PM UTC
Resolved
Apr 07, 2026, 06:05 AM UTC
Duration
3d 9h
Detected by Pingoru
Apr 03, 2026, 08:44 PM UTC

Affected components

RIS (Routing Information Service)

Update timeline

  1. investigating Apr 03, 2026, 08:44 PM UTC

    MRT update files for the RIS collector RRC25 are not being created.

  2. investigating Apr 04, 2026, 05:50 AM UTC

    The MRT file are not being created due to a kafka rebalancing problem affecting a specific consumer group. This is likely caused by a problem in our hadoop backend.

  3. identified Apr 05, 2026, 01:20 PM UTC

    The root cause is an issue in BGP error handling in our BGP processing pipeline. This prevents messages from being processed. We are also working on a separate issue with our Hadoop backend, that might be affecting the creation of update files for RRC25. We will work on the error handling issue first.

  4. resolved Apr 07, 2026, 06:05 AM UTC

    We fixed the BGP error handling issue, and MRT files for RRC25 are now created as expected. This incident has been fully resolved since 6 April at approximately 19:15 CEST.

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