RIPE Network Coordination Centre incident

rrc18 CATNIX, Barcelona: RIS update/bview files are not being published

Resolved after 2 days 15 hours, affecting RIS (Routing Information Service), on September 4, 2026.

resolved Sep 07, 2026, 07:19 AM UTC

The problem with RRC18 was resolved by restarting two services running in the backend, however the root cause is not clear yet. We keep troubleshooting. A similar problem is now affecting RRC24 at Montevideo, Uruguay.

Started
Sep 04, 2026, 04:14 PM UTC
Resolved
Sep 07, 2026, 07:19 AM UTC
Duration
2d 15h
Detected by Pingoru
Sep 04, 2026, 04:14 PM UTC

Affected components

RIS (Routing Information Service)

Update timeline

  1. monitoring Sep 04, 2026, 04:14 PM UTC

    Sep 4, 18:14 CEST Investigating - RIS update files are not being published. The latest update file has a timestamp of September 4 at 13:35 UTC (updates.20260904.1335.gz)

  2. investigating Sep 04, 2026, 04:14 PM UTC

    RIS update and bviews files are not being published. The latest update file has a timestamp of September 4 at 13:35 UTC (updates.20260904.1335.gz) The latest bview has a timestamp of September 4 at at 08:00 UTC (bview.20260904.0800.gz)

  3. investigating Sep 05, 2026, 09:54 AM UTC

    Despite thorough analysis of the RRC18 message-processing pipeline, the root cause remains unidentified.

  4. monitoring Sep 05, 2026, 05:17 PM UTC

    The missing RIS updates/bviews have been published. The pipeline for RRC18 is restored. We keep monitoring the situation.

  5. resolved Sep 07, 2026, 07:19 AM UTC

    The problem with RRC18 was resolved by restarting two services running in the backend, however the root cause is not clear yet. We keep troubleshooting. A similar problem is now affecting RRC24 at Montevideo, Uruguay.

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