Resolved after 52 minutes, affecting Rillet Application, on November 12, 2026.
This incident is resolved. Aura has been working normally since 7:30 PM PT, and our infrastructure provider has confirmed their issue is fixed. We're sorry for the disruption.
Affected components
Update timeline
- identified Nov 12, 2026, 03:36 AM UTC
Some Aura chats are failing to start or are slow to respond because of an outage at one of our infrastructure providers. The rest of Rillet is unaffected. We're working with the provider and will post updates here.
- resolved Nov 12, 2026, 04:28 AM UTC
This incident is resolved. Aura has been working normally since 7:30 PM PT, and our infrastructure provider has confirmed their issue is fixed. We're sorry for the disruption.
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