Rillet incident

Degraded performance in Aura

Minor Resolved View vendor source →

Rillet experienced a minor incident on August 31, 2026 affecting Rillet Application, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2026, 10:16 PM UTC
Resolved
Sep 02, 2026, 09:45 AM UTC
Duration
1d 11h
Detected by Pingoru
Aug 31, 2026, 10:16 PM UTC

Affected components

Rillet Application

Update timeline

  1. identified Aug 31, 2026, 10:16 PM UTC

    Status: Identified Aura has degraded performance due to provider issues, we are working with our provider to resolve Affected components Rillet Application (Degraded performance)

  2. identified Sep 01, 2026, 11:42 AM UTC

    Status: Identified The model provider acknowledged the issue on their side and deployed a solution. The incident is currently in "monitoring" status to verify that the latency returned to normal levels. Affected components Rillet Application (Degraded performance)

  3. resolved Sep 02, 2026, 09:45 AM UTC

    Status: Resolved This was resolved from the provider's side Affected components Rillet Application (Operational)