rightworks experienced a minor incident on July 2, 2026 affecting Transaction Pro for QuickBooks Online, lasting 27d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 05:54 PM UTC
We are investigating reports of delayed import processing and intermittent import errors affecting some Transaction Pro Online customers importing data into QuickBooks Online. Customers may experience imports taking significantly longer than expected to complete, delayed completion notifications, or errors during the import validation process. We are continuing to investigate and will provide updates here as more information becomes available.
- monitoring Jul 14, 2026, 01:25 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Jul 23, 2026, 04:01 PM UTC
Our engineers are continuing to work with Intuit directly to resolve this. If you are experiencing intermittent performance issues in TPro Online, please get in touch with our Support team so we can add your case to the list of those impacted.
- monitoring Jul 27, 2026, 01:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 08:01 PM UTC
This incident has been resolved.