rightworks experienced a minor incident on October 16, 2026 affecting Hosted Desktop and QuickBooks, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Hosted DesktopQuickBooks
Update timeline
- investigating Oct 16, 2026, 06:07 PM UTC
We are currently experiencing higher than normal contact volume related to performance & connectivity of the Rightworks Hosted Desktop. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.
- monitoring Oct 16, 2026, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 07:35 PM UTC
This incident has been resolved.