rightworks incident

NordLayer VPN Organization ID Issue

Minor Resolved View vendor source →

rightworks experienced a minor incident on December 19, 2025 affecting VPN, lasting 13d 23h. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 06:21 PM UTC
Resolved
Jan 02, 2026, 06:15 PM UTC
Duration
13d 23h
Detected by Pingoru
Dec 19, 2025, 06:21 PM UTC

Affected components

VPN

Update timeline

  1. monitoring Dec 19, 2025, 06:21 PM UTC

    Due to a recent NordLayer VPN driver update, some users may be signed out and unable to log back in because the Organization ID is no longer auto-filled. The Organization ID can be found in the NordLayer Invitation email sent during onboarding; if unavailable, you can request that it be re-sent at https://cp.nordlayer.com/forgot-organization/. If this does not work, please contact our support team at 888-245-0780.

  2. resolved Jan 02, 2026, 06:15 PM UTC

    This incident has been resolved.