rightworks experienced a major incident on January 22, 2026 affecting Email Flow, lasting 17h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Email Flow
Update timeline
- identified Jan 22, 2026, 08:41 PM UTC
We have identified an issue affecting users of Office 365. Those who are impacted will experience issues with the admin portal and email delivery. Microsoft has acknowledged this issue, and we are referring users to their status page for further information/updates: https://status.cloud.microsoft/ This is external to any Rightworks infrastructure.
- resolved Jan 23, 2026, 01:45 PM UTC
This incident has been resolved.