rightworks incident

Emailing from Quickbooks 2024 Issue

Minor Resolved View vendor source →

rightworks experienced a minor incident on March 5, 2026 affecting Hosted Desktop and QuickBooks, lasting 5d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 06:48 PM UTC
Resolved
Mar 10, 2026, 08:28 PM UTC
Duration
5d 1h
Detected by Pingoru
Mar 05, 2026, 06:48 PM UTC

Affected components

Hosted DesktopQuickBooks

Update timeline

  1. investigating Mar 05, 2026, 06:48 PM UTC

    We are currently experiencing higher than normal contact volume related to an issue with emailing from Quickbooks 2024. Our engineers are working on identifying root cause and we will provide updates here as soon as they become available.

  2. investigating Mar 09, 2026, 11:00 AM UTC

    We are continuing to work with Intuit on a root cause and resolution to this issue.

  3. identified Mar 10, 2026, 08:28 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Mar 10, 2026, 08:28 PM UTC

    This incident has been resolved.