rightworks experienced a critical incident on June 11, 2026 affecting Cloud Protect, lasting 7h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud Protect
Update timeline
- investigating Jun 11, 2026, 01:25 PM UTC
We’re currently aware of an issue that is impacting our Practice / Cloud Protect users. Customers can log into the portal, but when attempting to launch applications, they get stuck in an authentication loop. Our team is currently investigating, and updates will be posted here as they are made available.
- investigating Jun 11, 2026, 04:18 PM UTC
We are continuing to investigate this issue.
- resolved Jun 11, 2026, 08:41 PM UTC
This incident has been resolved.