rightworks incident

Unable to access email via Outlook

Ongoing since 06:30 PM UTC, affecting Email Flow and Hosted Application Availability.

investigating Nov 12, 2026, 06:30 PM UTC

We are aware of an issue in which Microsoft 365 users may be unable to connect to their mailboxes through multiple connection methods, including Outlook. Affected users may be unable to load Outlook, or see a "Your Message Can't Be Displayed Right Now" error message. Microsoft is investigating. For further information, please visit https://status.cloud.microsoft/m365/

Started
Nov 12, 2026, 06:30 PM UTC
Resolved
Ongoing
Duration
● 1h 25m
Detected by Pingoru
Nov 12, 2026, 06:30 PM UTC

Affected components

Email FlowHosted Application Availability

Update timeline

  1. investigating Nov 12, 2026, 06:30 PM UTC

    We are aware of an issue in which Microsoft 365 users may be unable to connect to their mailboxes through multiple connection methods, including Outlook. Affected users may be unable to load Outlook, or see a "Your Message Can't Be Displayed Right Now" error message. Microsoft is investigating. For further information, please visit https://status.cloud.microsoft/m365/

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