rightworks incident

Phone System Issues

Major Ongoing View vendor source →

rightworks is currently experiencing a major incident affecting Phone System and Chat and 1 more component, which began 7h ago. The vendor's full update timeline is below.

Started
Oct 21, 2026, 01:09 PM UTC
Resolved
Ongoing
Duration
● 7h 12m
Detected by Pingoru
Oct 21, 2026, 01:09 PM UTC

Affected components

Phone SystemChatEmail

Update timeline

  1. investigating Oct 21, 2026, 01:09 PM UTC

    We are currently experiencing an issue with our phone and chat system, which is impacting our ability to answer incoming interactions. As a result, we would advise that you contact us via email by sending an email to [email protected]