rightworks incident

Unable to Change Default Applications on Hosted Desktops

Ongoing since 03:54 PM UTC, affecting Hosted Desktop.

investigating Nov 05, 2026, 03:54 PM UTC

We are aware of an issue affecting some Hosted Desktop users following a recent Windows Server 2025 upgrade. Impacted users may be unable to change their default applications (for example, setting Chrome as the default web browser or Adobe Reader as the default PDF viewer). Our teams are actively investigating the issue and working to identify a resolution. At this time, users in affected environments may not be able to modify default application settings until a workaround or permanent fix is implemented.

Started
Nov 05, 2026, 03:54 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
Nov 05, 2026, 03:54 PM UTC

Affected components

Hosted Desktop

Update timeline

  1. investigating Nov 05, 2026, 03:54 PM UTC

    We are aware of an issue affecting some Hosted Desktop users following a recent Windows Server 2025 upgrade. Impacted users may be unable to change their default applications (for example, setting Chrome as the default web browser or Adobe Reader as the default PDF viewer). Our teams are actively investigating the issue and working to identify a resolution. At this time, users in affected environments may not be able to modify default application settings until a workaround or permanent fix is implemented.

Your product runs on more than rightworks

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →