Riege Software incident

Scope connection issue

Major Resolved View vendor source →

Riege Software experienced a major incident on July 24, 2025 affecting Scope, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 07:28 AM UTC
Resolved
Jul 24, 2025, 07:49 AM UTC
Duration
20m
Detected by Pingoru
Jul 24, 2025, 07:28 AM UTC

Affected components

Scope

Update timeline

  1. investigating Jul 24, 2025, 07:28 AM UTC

    We are currently investigating an issue for some customers that cannot connect to Scope.

  2. identified Jul 24, 2025, 07:35 AM UTC

    An expired certificate has been identified. We are currently working on a solution.

  3. monitoring Jul 24, 2025, 07:43 AM UTC

    The expired certificate has been removed and Scope is available again. We are monitoring the situation.

  4. resolved Jul 24, 2025, 07:49 AM UTC

    This incident has been resolved.