Riege Software incident

Communication degradation with German Customs

Major Resolved View vendor source →

Riege Software experienced a major incident on June 24, 2026 affecting 🇩🇪 Germany, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 01:01 PM UTC
Resolved
Jun 24, 2026, 01:20 PM UTC
Duration
18m
Detected by Pingoru
Jun 24, 2026, 01:01 PM UTC

Affected components

🇩🇪 Germany

Update timeline

  1. investigating Jun 24, 2026, 01:01 PM UTC

    Communication degradation with German Customs Affected procedures: all Masterticket: INC000007377494

  2. identified Jun 24, 2026, 01:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 24, 2026, 01:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 24, 2026, 01:20 PM UTC

    This incident has been resolved.