Riege Software incident

Performance degradation at German Customs ATLAS NCTS

Major Resolved View vendor source →

Riege Software experienced a major incident on October 30, 2025 affecting 🇩🇪 Germany, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2025, 03:39 PM UTC
Resolved
Oct 30, 2025, 03:47 PM UTC
Duration
7m
Detected by Pingoru
Oct 30, 2025, 03:39 PM UTC

Affected components

🇩🇪 Germany

Update timeline

  1. investigating Oct 30, 2025, 03:39 PM UTC

    German Customs has reported performance degradation. Affected procedures: ATLAS NCTS Masterticket: INC000000083055

  2. resolved Oct 30, 2025, 03:47 PM UTC

    This incident has been resolved.