Riege Software incident

Scope connectivity issues

Major Resolved View vendor source →

Riege Software experienced a major incident on January 8, 2026 affecting Scope, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 12:24 PM UTC
Resolved
Jan 08, 2026, 12:56 PM UTC
Duration
31m
Detected by Pingoru
Jan 08, 2026, 12:24 PM UTC

Affected components

Scope

Update timeline

  1. investigating Jan 08, 2026, 12:24 PM UTC

    Some customers report issues with Scope. You may experience problems connecting to/logging into Scope. We are actively investigating the cause of this issue.

  2. identified Jan 08, 2026, 12:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 08, 2026, 12:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 08, 2026, 12:56 PM UTC

    This incident has been resolved.