Riege Software incident

Issues with Scope

Major Resolved View vendor source →

Riege Software experienced a major incident on February 4, 2026 affecting Scope, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 10:22 AM UTC
Resolved
Feb 04, 2026, 11:46 AM UTC
Duration
1h 24m
Detected by Pingoru
Feb 04, 2026, 10:22 AM UTC

Affected components

Scope

Update timeline

  1. investigating Feb 04, 2026, 10:22 AM UTC

    Some Scope customers report issues with Scope. You may experience problems starting Scope. We are currently investigating the issue.

  2. monitoring Feb 04, 2026, 11:13 AM UTC

    The number of Scope users being logged in on the affected systems is increasing again. The issue appears to be resolving on its own. We were unable to reproduce the problem and suspect it may be caused by an issue on the customer’s side.

  3. resolved Feb 04, 2026, 11:46 AM UTC

    This incident has been resolved.