Riege Software incident

In e-dec bestehen derzeit Probleme im Zusammenhang mit dem Ablauf der Interventionszeit / There are currently issues in e-dec related to the expiration of the intervention period.

Minor Resolved View vendor source →

Riege Software experienced a minor incident on February 24, 2026 affecting 🇨🇭 Switzerland, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2026, 09:30 AM UTC
Resolved
Feb 24, 2026, 03:41 PM UTC
Duration
6h 11m
Detected by Pingoru
Feb 24, 2026, 09:30 AM UTC

Affected components

🇨🇭 Switzerland

Update timeline

  1. investigating Feb 24, 2026, 09:30 AM UTC

    In e-dec bestehen derzeit Probleme im Zusammenhang mit dem Ablauf der Interventionszeit. Nach Ablauf der Interventionszeit wird die Sendungsfreigabe (Status 203) nicht automatisch erteilt. Die Interventionsmeldung (Status 202) wird hingegen korrekt übermittelt. Betroffene ZE-Firmen werden gebeten, mit der zuständigen Dienststelle Kontakt aufzunehmen. here are currently issues in e-dec related to the expiration of the intervention period. After the intervention period expires, the release of the consignment (status 203) is not granted automatically. However, the intervention notification (status 202) is transmitted correctly. Affected ZE companies are requested to contact the responsible customs office directly. https://www.bazg.admin.ch/de/systemverfuegbarkeit

  2. resolved Feb 24, 2026, 03:41 PM UTC

    This incident has been resolved.