Riege Software incident

Edec performance issues // Edec Performanceprobleme

Major Resolved View vendor source →
Started
Mar 10, 2026, 07:09 AM UTC
Resolved
Mar 10, 2026, 03:39 PM UTC
Duration
8h 30m
Detected by Pingoru
Mar 10, 2026, 07:09 AM UTC

Affected components

🇨🇭 Switzerland

Update timeline

  1. monitoring Mar 10, 2026, 07:09 AM UTC

    The processing of E-dec is currently significantly slowed down. In urgent cases, the emergency procedure can be used. For further information, please contact the BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html Die Verarbeitung von Edec ist derzeit stark verlangsamt. In dringenden Fällen kann das Notfallverfahren angewendet werden. Für weitere Informationen wenden Sie sich bitte an den BAZG Service Desk. mailto: https://www.servicedesk.bazg.admin.ch/home https://www.bazg.admin.ch/bazg/de/home/services/services-firmen/services-firmen_einfuhr-ausfuhr-durchfuhr/systemverfuegbarkeit.html

  2. monitoring Mar 10, 2026, 07:49 AM UTC

    The emergency procedure can be applied. Next update: As soon as the disruption has been resolved. Das Notfallverfahren kann angewendet werden. Nächste Information: Sobald die Störung behoben ist.

  3. resolved Mar 10, 2026, 03:39 PM UTC

    The disruption at e-dec has been resolved. However, processing the queues may still cause delays. Die Störung bei e-dec ist behoben. Das Abarbeiten der Queues kann noch zu Verzögerungen führen.

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