Riege Software incident

Communication issues

Minor Resolved View vendor source →

Riege Software experienced a minor incident on June 26, 2026 affecting Scope, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 04:45 PM UTC
Resolved
Jun 26, 2026, 06:06 PM UTC
Duration
1h 21m
Detected by Pingoru
Jun 26, 2026, 04:45 PM UTC

Affected components

Scope

Update timeline

  1. investigating Jun 26, 2026, 04:45 PM UTC

    Some Scope customers are currently experiencing delays in the Communication area. We are actively investigating the issue and will provide updates as soon as more information becomes available.

  2. identified Jun 26, 2026, 04:54 PM UTC

    Our data center provider has identified the root cause of the issue and is working on a resolution. The performance degradation is expected to be fully resolved within the next 30–60 minutes. We will continue to provide updates as progress is made.

  3. monitoring Jun 26, 2026, 05:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 26, 2026, 06:06 PM UTC

    This incident has been resolved.