Riege Software incident

2026-06-24 Printer problems, regular add label printers

Minor Resolved View vendor source →

Riege Software experienced a minor incident on June 24, 2026 affecting Scope, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 08:19 AM UTC
Resolved
Jun 24, 2026, 10:11 AM UTC
Duration
1h 52m
Detected by Pingoru
Jun 24, 2026, 08:19 AM UTC

Affected components

Scope

Update timeline

  1. investigating Jun 24, 2026, 08:19 AM UTC

    We are currently experiencing issues with our regular printers and label printing. We are working hard to resolve the problem. Wir haben aktuell Probleme mit den regulaären Druckern und labeldrucken. Wir arbeiten mit Hochdruck an einer Lösung des Problems.

  2. investigating Jun 24, 2026, 08:20 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 24, 2026, 08:23 AM UTC

    We are continuing to investigate this issue.

  4. identified Jun 24, 2026, 08:41 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jun 24, 2026, 09:20 AM UTC

    We're continuing to monitor the situation, but printing should be possible again. Wir beobachten die Situation weiter, aber das Drucken sollte wieder möglich sein

  6. resolved Jun 24, 2026, 10:11 AM UTC

    The problem with the printers has been fixed, and everything is working again. Das Problem mit den Druckern ist gefixt und es läuft wie wieder wie gewohnt