Riege Software incident

Delays in communication with NL Customs

Minor Resolved View vendor source →

Riege Software experienced a minor incident on June 16, 2026 affecting 🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>), lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 06:52 AM UTC
Resolved
Jun 16, 2026, 08:10 AM UTC
Duration
1h 18m
Detected by Pingoru
Jun 16, 2026, 06:52 AM UTC

Affected components

🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>)

Update timeline

  1. investigating Jun 16, 2026, 06:52 AM UTC

    Some Scope customers report delays in the communication with NL Customs. We have reported this to the Dutch Customs helpdesk. We are investigating the issue.

  2. investigating Jun 16, 2026, 07:44 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 16, 2026, 07:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 16, 2026, 08:10 AM UTC

    This incident has been resolved.