Riege Software incident

Unscheduled downtime at German Customs

Notice Resolved View vendor source →

Riege Software experienced a notice incident on May 25, 2026 affecting 🇩🇪 Germany, lasting 4h 25m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 12:05 PM UTC
Resolved
May 25, 2026, 04:31 PM UTC
Duration
4h 25m
Detected by Pingoru
May 25, 2026, 12:05 PM UTC

Affected components

🇩🇪 Germany

Update timeline

  1. investigating May 25, 2026, 12:05 PM UTC

    German Customs has reported unscheduled kommunikation problems Affected procedures: Einfuhr (EZA), Suma Masterticket: INC000007341431

  2. resolved May 25, 2026, 04:31 PM UTC

    This incident has been resolved.