RICOH Spaces incident

Room Booking Incident

Resolved after 1 hour 5 minutes, affecting EU (EU Web) and EU (EU API) and 1 more, on November 13, 2025.

resolved Nov 13, 2025, 11:12 AM UTC

​The issue affecting the booking of Microsoft Meeting Rooms through RICOH Spaces (Web, Mobile, and Smart Displays) has now been resolved. Bookings should now be working as expected, and we’ll continue to monitor the service to ensure stability.

Started
Nov 13, 2025, 10:07 AM UTC
Resolved
Nov 13, 2025, 11:12 AM UTC
Duration
1h 5m
Detected by Pingoru
Nov 13, 2025, 10:07 AM UTC

Affected components

EU (EU Web)EU (EU API)AU (AU Web)AU (AU API)

Update timeline

  1. investigating Nov 13, 2025, 10:07 AM UTC

    We’re aware that booking Microsoft Meeting Rooms through RICOH Spaces (Web, Mobile, and Smart Displays) is currently not working as expected. Our team is investigating this issue as a priority, and we’ll share another update by midday or sooner if we have further updates. We sincerely apologise for the inconvenience and appreciate your patience while we work to restore full functionality.

  2. resolved Nov 13, 2025, 11:12 AM UTC

    ​The issue affecting the booking of Microsoft Meeting Rooms through RICOH Spaces (Web, Mobile, and Smart Displays) has now been resolved. Bookings should now be working as expected, and we’ll continue to monitor the service to ensure stability.

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