RG System incident

General instabilities

Major Resolved View vendor source →

RG System experienced a major incident on February 10, 2026 affecting API Cluster and Dashboard Cluster and 1 more component, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 08:30 AM UTC
Resolved
Feb 10, 2026, 10:50 AM UTC
Duration
2h 20m
Detected by Pingoru
Feb 10, 2026, 08:30 AM UTC

Affected components

API ClusterDashboard ClusterAssist by RG SystemAgents Listeners Cluster (Lisa)

Update timeline

  1. investigating Feb 10, 2026, 09:30 AM UTC

    We are currently investigating this issue.

  2. monitoring Feb 10, 2026, 12:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2026, 01:08 PM UTC

    This incident has been resolved.