RG System incident

Delays at processing alerts and device monitoring

Notice Resolved View vendor source →

RG System experienced a notice incident on December 1, 2021, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2021, 10:42 AM UTC
Resolved
Dec 01, 2021, 01:57 PM UTC
Duration
3h 15m
Detected by Pingoru
Dec 01, 2021, 10:42 AM UTC

Update timeline

  1. investigating Dec 01, 2021, 10:42 AM UTC

    We are currently investigating this issue.

  2. identified Dec 01, 2021, 10:42 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2021, 12:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2021, 01:57 PM UTC

    This incident has been resolved.