RG System incident

Investigating slowness at indexing agents data

Notice Resolved View vendor source →

RG System experienced a notice incident on October 13, 2022, lasting 9h 26m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2022, 08:12 AM UTC
Resolved
Oct 13, 2022, 05:38 PM UTC
Duration
9h 26m
Detected by Pingoru
Oct 13, 2022, 08:12 AM UTC

Update timeline

  1. investigating Oct 13, 2022, 08:12 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 13, 2022, 08:13 AM UTC

    You might have delays in the freshness of your data on the Pedigree page

  3. identified Oct 13, 2022, 08:45 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 13, 2022, 09:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 13, 2022, 05:38 PM UTC

    This incident has been resolved.