RG System incident

Heavy load on APIs frontends

Critical Resolved View vendor source →

RG System experienced a critical incident on May 2, 2023 affecting API Cluster, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2023, 11:59 AM UTC
Resolved
May 02, 2023, 06:08 PM UTC
Duration
6h 8m
Detected by Pingoru
May 02, 2023, 11:59 AM UTC

Affected components

API Cluster

Update timeline

  1. investigating May 02, 2023, 11:59 AM UTC

    We are currently investigating this issue.

  2. monitoring May 02, 2023, 12:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 02, 2023, 12:28 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 02, 2023, 06:08 PM UTC

    This incident has been resolved.