RG System experienced a notice incident on June 19, 2024, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Jun 19, 2024, 03:50 PM UTC
We're experiencing an elevated level of CustomScript Error for Linux Agent which is causing inaccuracies in the tickets reporting, alerting tools and actions that can be performed through CustomScript. We are are currently looking into the issue and fix it. Sorry for the inconveniance RG System Team
- monitoring Jun 20, 2024, 08:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 20, 2024, 04:09 PM UTC
This incident has been resolved.