Reverse Contact experienced a major incident on September 16, 2026 affecting Search (Search API - Person Search) and Search (Search API - Company Search) and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Search (Search API - Person Search)Search (Search API - Company Search)Resolve (async mode) (Resolve - Persons (name))Resolve (async mode) (Resolve - Persons (email))Resolve (async mode) (Resolve - Companies (domain))Enrich (sync) (Enrich - Persons)Enrich (sync) (Enrich - Companies)
Update timeline
- investigating Sep 16, 2026, 11:05 AM UTC
Resolve - Persons (name) and Resolve - Persons (email) went down.
- resolved Sep 16, 2026, 01:20 PM UTC
Resolve - Persons (email) and Enrich - Companies recovered.