RevenueWell incident

Phone 2 App - Faxes, Voicemails, PBX Access are experiencing issues

Resolved after 22 minutes, affecting RW Phone, on November 3, 2023.

investigating Nov 03, 2023, 04:48 PM UTC

We are continuing to investigate this issue.

Started
Nov 03, 2023, 04:26 PM UTC
Resolved
Nov 03, 2023, 04:48 PM UTC
Duration
22m
Detected by Pingoru
Nov 03, 2023, 04:26 PM UTC

Affected components

RW Phone

Update timeline

  1. investigating Nov 03, 2023, 04:26 PM UTC

    We have identified an issue with Web Phones, Faxes and PBX Settings. This is NOT impacting physical phones and voice traffic.

  2. investigating Nov 03, 2023, 04:48 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 03, 2023, 04:48 PM UTC

    This incident has been resolved.

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