RevenueWell incident

Messenger Slowness

Resolved after 1 day 21 hours, affecting Messenger, on December 19, 2023.

monitoring Dec 20, 2023, 01:52 PM UTC

we believe the issue has been resolved and see services returning to normal operation. We'll continue monitoring to ensure services remain performant.

Started
Dec 19, 2023, 05:46 PM UTC
Resolved
Dec 21, 2023, 02:58 PM UTC
Duration
1d 21h
Detected by Pingoru
Dec 19, 2023, 05:46 PM UTC

Affected components

Messenger

Update timeline

  1. investigating Dec 19, 2023, 05:46 PM UTC

    We are investigating an issue with Messenger loading and performing slowly for users.

  2. monitoring Dec 19, 2023, 06:29 PM UTC

    we believe the issue has been resolved and see services returning to normal operation. We'll continue monitoring to ensure services remain performant.

  3. investigating Dec 19, 2023, 07:29 PM UTC

    We see loading and performance issues returning in Messenger and are continuing to investigate.

  4. investigating Dec 19, 2023, 09:38 PM UTC

    We are continuing to investigate slowness in Messenger.

  5. monitoring Dec 20, 2023, 01:52 PM UTC

    we believe the issue has been resolved and see services returning to normal operation. We'll continue monitoring to ensure services remain performant.

  6. resolved Dec 21, 2023, 02:58 PM UTC

    The issue has been resolved.

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